Good morning, Ms. Keenan, welcome to our committee this morning.
Your testimony concerned me when you said that Export Development Canada opened a complaints office in 2001 and received only two complaints.
Did the office follow up those complaints? What was the nature of the complaints? Did they come from organizations seeking to report an irregularity? Why do people now find that this complaints office is irrelevant, that it is not transparent enough, and that they are not well represented in that office? Are they afraid to use the office? The message seems to be that the complaints office is a bit of a sham.