First of all, let me address that report and give you some context as well, because it aggregates a number of incidents.
There are 1,600 Canadian companies listed on the TMX; there are probably 700 listed on the Australian Stock Exchange and somewhere around 200 on the New York Stock Exchange. Because you have 1,600 companies, just because of the sheer volume, if there are going to be incidents, there are going to be more from that subset. If you actually equate those into percentages, it equates to three incidents per 100 companies for Canada, for Australian companies about four out of 100, and for those listed on the New York Stock Exchange, it's 14 out of 100. So look at not the gross numbers but the breakdown.
Nonetheless, engagement is a constant challenge with communities. When expectations are mismatched, in terms of community expectations and the reality of the situation, that's where you can have conflict at any point in time. Companies are constantly trying to work through that. Sometimes within those engagement processes some people are missed—some groups are missed—and they will identify themselves through various means.
I can remember working in Argentina some 10 or 12 years ago and a community saying its water had been poisoned; there was a pollution problem, etc. As the environmental expert, I sat down with members of the company and they said no, they knew there was no environmental problem. So they sent the environment guy to deal with this, to tell them it was impossible for a problem to be there. They said yes, they understood that, but they wanted to talk about economic development, they wanted jobs, they wanted other things.
So there will be things that will come up in controversy because you've missed that conversation. It's a matter of trying to bring those groups in again. That's a constant aspect that we have to go through. Ones that work really well have great engagement programs, but there's still always going to be something that might come up, an incident that occurs. It's how companies deal with that, moving forward. It's always going to be a challenge. Communities will change as well. Generational aspects will change. The youth will come in and their expectations will be completely different.
We constantly have to have this conversation. We constantly have to figure out how we can work together with those communities so they can truly feel they're also benefiting from the development that's going on. That's what I talked about, this inclusive kind of development component, when we get to that aspect: rather than our saying “I'm going to build you a school” or “I'm going to build you a hospital”, we should say “How can we work together so that you can build your livelihood, your capacity, and you can use this operation and what we're doing as a springboard to going forward?”
It's not an easy process, I can tell you from my experience, but it's one we're constantly working on, going forward. There will always be learning opportunities and there will always be these bumps in the road as we go through this process.