I'd be glad for you to take a copy of it. I think that summarizes it.
It's a great tool. We killed some products that we thought were great. An example is the housing credit. We thought people would take a credit to build, let's say, a roof or a latrine or a cement floor, but after doing that survey, we realized they were too poor to repay. It was adding to their debt levels and it was a struggle for them to repay. We were pushing them too hard, so we cancelled that program after doing that survey.
It's very important to track whether you are really helping them or putting them down. That was one of the results of the surveying, so it's a great tool.