We are referring in particular to passport issuing systems, because we have an obsolete system that has to be replaced to improve security. We also want to consider online production, which will allow us to modernize and have the most effective systems possible. We also want to automate our capacity to verify people's identity.
When we refer to the “social footprint”, this is a reference to the process of confirming that people are indeed who they say they are. With the introduction of the chip passport or ePassport, the risky part, and the part that worries passport agencies internationally a great deal, is the confirmation of identity, and identity theft. It is also a concern for Canadians, and that is why we have to see how we can enhance those procedures.
When we talk about investments, you have to consider that there have been no cost increases for 10 years. And thus, we have several obsolete technical infrastructures that we were not able to replace because we didn't have the money to do so. So there are a combination of factors that mean that we must now—