If I can add to that, 7,000 Canadians gave us their suggestions in an open-ended consultation process. It was very beneficial for us because it enabled us to see how we could make our program more relevant to Canadians. That was really critical for us, because when you're in the cost-recovery business you really have to make sure you're aligned with what your clients need.
A huge amount of work was involved in sorting through the feedback we received from 7,000 Canadians in the round tables that were organized and the focus groups that took place across the country. That is also why we're confident we have a robust proposal for the committee to review.
If there were so few complaints and little feedback, it was perhaps because Canadians knew we had listened and we incorporated their feedback into the proposal. We saw that they went to the consultation site. When we put forward the price proposal, 7,000 people took the trouble to look at it. That is not a small number. We used social media to publicize it. There was very little media interest or coverage at that time, perhaps because there were no surprises. We consulted for two years to make sure we were inclusive and had a robust proposal for Canadians.