As you've just said, one of the things you identified about the in-person meetings was that there wasn't enough training to be able see the signs of somebody being mistreated. Even if they were in-person meetings, you found that many of the consular officials might not be able to identify whether that person was being mistreated. To be able to look at those signs seems to be something that could be easily rectified through training.
On September 17th, 2018. See this statement in context.