Thank you very much, Mr. Chair.
I am struck by something you said. You said it is often left to the discretion of the officer. In your report, you indicated that cases in which there may have been torture and mistreatment had not all been handled the same way, obviously. In the past 10 years in particular, we have heard a lot about this. We have heard that consular cases had not all been handled the same way.
I have two questions in this regard. First, a more general question pertaining to the fact that it is left to the officers' discretion to determine whether services will be provided to someone who is not a Canadian citizen. The second pertains specifically to how cases of torture and mistreatment are handled.
Some people have suggested that there should be a bill of rights for Canadians, setting minimum standards for the type of services a Canadian or other person can expect so that fewer things are left to the discretion of the government or consular services officers.
As to cases of torture and mistreatment, have you noticed any trends in the handling of such cases? Were some cases handled better than others? Are the cases of Canadians handled better than those of persons with dual nationality, or does it depend on the mission?
Sorry for asking two questions at the same time.