Thank you, Mr. Chair.
I find it somewhat surprising that the Liberal members don't seem to think that talking about the real experiences—which I was just about to get to—of refugees from war-torn Ukraine are relevant to this motion and also to the committee. I'm quite certain that it's exactly the kind of experience that we should be talking about, given the motion's comments about the escalating situation at the Russia-Ukraine border, which has, of course, created 13 million refugees. Over six million of those are fleeing from Ukraine.
Let me tell you about the experiences of one of the Ukrainians who are now in Vegreville, in Lakeland. He's a guy named Makita. He is 19 years old. He came to Canada to play hockey. He billets in Vegreville, in Lakeland. It's no surprise that the community has taken him under their wing.
When war broke out and Putin attacked, he frantically tried to keep in touch with his family—his mother, Natalia, and his sister, Anna, who is 16. He wanted to try to get them here to Canada. He knew his father couldn't come, and his mother considered trying to send his sister to Canada to safety, because she's only 16. It was hard, of course, to send a minor alone.
Makita has worked at a tire shop. The community has fundraised intensely to get them money to come. They auctioned off his hockey jersey to show support. He wanted to go get them, but the community begged him not to, because he wouldn't be able to get back out.
His family barely speaks English, and their only option was the Canada-Ukraine authorization for emergency travel, so Makita went to a friend for help on their laptop to apply. Of course, as I know all of your offices are probably hearing right across the country, it was really confusing and took weeks, even after approval for his family. Then they had to make their way to provide biometrics, which aren't available in Ukraine. His mother and sister finally arrived on April 19, but with no financial support except for the goodwill, kindness and charity of the people of Vegreville. Of course, they'd like to plan their lives and find jobs, since there is no funding available to them from the government, but you can imagine it's not easy, as it wouldn't be for any new Canadian or refugee here with a language barrier. Right now they are just in total limbo.
The problem comes down to immigration issues, challenges and delays that Canada so far doesn't seem equipped to deal with, which are exactly the barriers and challenges your committee should be looking at when you continue this priority study, which I hope you'll decide to do so that you can make concrete recommendations to make a real difference in the lives of all these innocent people.
I think that Makita's story is important to understanding the real human aspect of what we're talking about, which often can be theoretical, conceptual or mainly systemic.
Makita's family had to go on the website, which, being Canadian, was in only English and French. His mother and sister could not understand, and they did not have regular computer services. They tried to get on through their phones. Long hold times caused them to give up, which was when Makita went to a friend's house to try to apply. For just his mother and sister, it took almost four hours, as they asked questions about where his mother worked and his sister went to school, with addresses and dates. He stayed on hold on a very poor phone line, losing her multiple times. After applying, Makita still had to check the government account to try to tell her when he got a message. Then his mother was told to get biometrics and had to get to a place to do that in Poland and wait for an appointment. They have no car, and nothing was provided for them. They had to go, not only for biometrics, but again to submit the passport. It took two separate visits for these refugees to get their application done in a foreign country.
Now they are in Canada. Makita's mother, who barely speaks English, does not have a job. The federal government announced that there would be—as they had mentioned before—some short-term income support to ensure their basic needs are met, but of course there are no details.
Those who entered under the emergency travel authorization don't know if that will include them or if it will be only for those who are brought over on charter flights by the Canadian government. Of course, the first round of chartered flights from the Canadian government won't show up in Ukraine until next week.
People are calling in—I'm sure it's the same in your offices—saying that their applications are sitting...because they had an application in prior, to visit, and now agents are not completing them for ridiculous reasons, such as not knowing if you should give a one-time entry or a multi-entry to refugees coming from a war zone under attack.
In another case, my constituent, Darren, called for his father-in-law, who had originally applied to come and see his daughter's new baby. The agent said they hadn't been approved because they were not sure what type of entry visa to give, single or multi. The system is broken overall, I think, but particularly in this case. I think it is up to the members of Parliament here, who obviously could have an impact, to put pressure on the minister to provide adequate direction to make these changes that are important in people's real lives.
I would just say that if departmental officials in our own Canadian government don't know the answers, I don't know how in heck vulnerable Ukrainians fleeing for their lives are supposed to figure all of this out. That's why it's so important that in your committee you continue your work and redouble your efforts and commitment to study the situation in Ukraine, and that you really fulfill your role as MPs on this important committee, beyond gestures and displays and words, to make concrete recommendations to make a difference for the people of Ukraine. It's important that you make a difference for Ukrainian Canadians everywhere and help find ways for Canada to help Ukraine, which is under attack, and bring Ukrainians to safety. Of course, that's something that all of us from all parties keep saying repeatedly that we want to do.
Thank you, Mr. Chair. I appreciate being able to be here.