To answer directly, no, it's not acceptable, and we recognize it, but we're working very hard at it. We have a huge volume of grants and contributions. We know that our systems are cumbersome. We have multiple old systems that don't fit well together. This simply doesn't meet our current and future business needs. When I say “our”, I mean ourselves and also our partners.
We have aging technology, and we know that there's a need to modernize how we do our work. All of these are factors that have influenced our commitment to move forward with a transformation of grants and contributions. This is something that we identified early with the Auditor General's team when it was doing its work. We know that our information management systems are simply not up to the task.