It was the one about who coordinates. Who decides what's best and how it goes, or does everybody just follow one way, and if that doesn't work you go the other way? If Passport Canada could open an office for what.... You're just going to let Service Canada do what's already available there, but they're going to have to hire your people. Who coordinates? Who thinks what's best for the region and the people you're serving--or is that not part of the thought process?
On April 17th, 2007. See this statement in context.