I actually appreciate the construct of mind of the honourable MP. You're right. If we can, very simply, properly define the problem, we certainly can work on the elements of a solution. One of the things we're facing is that there are multi-faceted elements that may not be as optimized as they could be within the various boxes I talked to you about. We believe that by working en conjonction with all of them, we run a better chance of being able to actually optimize the entire system.
If you were to ask me if there is a widespread problem of cheques not being issued, I would have to tell you no, but at the same time I do not want to minimize the fact that we've been hearing noises in the system that deserve our attention. What we're trying to do with you today is to say what elements we actually have identified. And Mr. Burton talked about the work that has been done with the attrition rate and the training and all that. I've been trying to demonstrate to you that we're trying to work at the front end as well and provide the tools as much as possible.
If there were one single problem, there would be one single solution. There are many components, and we're trying to work on all of them at the same time. I think that's the best information we can provide you with. We are aware that there are pockets, and we're working on those. We want to facilitate, for the entire system, something that will avoid having those types of pockets and have something that runs smoothly.
If I were hard pressed to say whether we have a prevailing problem of cheques not being issued, I would have to answer that with 186,000 people, the noise would be much higher if on a broad scale things were not happening. But yes, there are pockets.