You say this gentleman has considerable IT experience and is familiar with your operations. He regularly does business with you. What I'm getting at is that this represents a radical change for you. When someone is not familiar with the work you do, then they make some radical changes and throw everything out. However, when is familiar with the work and the implications... I'm anxious to meet this Mr. Poole.
How do you feel about this gentleman? I know I'm putting you on the spot, but I'm curious to know what you think about him.