Last year there were approximately 1.7 million pieces of correspondence that came in, either by postal mail or through e-mail, and we do have certain practices. We have 35 people who are involved in actually reviewing correspondence. It is divided into categories. It's basically triaged, so there is political and personal mail that goes directly to PMO. There is priority mail. For example, it could be coming from heads of state. That's normally sent to the office of the clerk, where there are responses prepared for the signature of the Prime Minister. There's another level of general correspondence from the general public and so on.
There are four or five different levels of correspondence and each one of them is dealt with in a different way.