If there had been more mentorship. I suppose one of the main things missing, as far as I was concerned, was a single point of contact. We were passed from person to person throughout this process. I never understood exactly who I was supposed to be talking to and listening to. We ended up speaking to about five people throughout that process and never really understanding where they sat in the decision-making process.
On November 1st, 2011. See this statement in context.