You have already begun making some changes. What measures will you put in place to ensure the necessary rigour under your watch, to encourage public servants who have something to report? They must feel comfortable saying something and not feel like they are jumping into a process that will fall flat or like they are running straight into a brick wall. I understand that quotas are not necessarily the answer, because if there is nothing to report, there is nothing to report, and we cannot invent these things. However, if people feel like things never go anywhere, public servants will not have the confidence to sound the alarm.
On December 13th, 2011. See this statement in context.