There are the service standards for high-volume regulatory authorizations. Where there are regulatory authorizations of a sufficient number, departments are required to put in place service standards for providing those authorizations and then reporting on progress against those service authorizations as well.
Evidence of meeting #36 for Government Operations and Estimates in the 41st Parliament, 2nd Session. (The original version is on Parliament’s site, as are the minutes.) The winning word was regulations.
A video is available from Parliament.