That's excellent. I'm glad to hear that the review is going to come forward, because I still think that that postal banking could be an asset, and not just rurally. I can give the example of ridings like mine, where we have payday lenders all over the map, including virtually across the street from Canada Post. There's a series of issues related to that.
At any rate, as long as that door isn't closed.... On the study, though, I know that you talked about transparency as one of your principles. That could be helpful in figuring out whether that's even a partial service.
With regard to complaints and harassment in the workplace, can you maybe give us a little more on that? I think respect is one of those principal elements. Despite the challenges at Canada Post that we've had in the last number of years in the working environment that was thrust upon them, I think we have a really good opportunity to move forward. I think the public has spoken about what they want, and they want their Canada Post.