If you give me a bit of leeway, about 3% of the hours are overtime.
The way the corporation structures the routes—and they structure according to the process prescribed in the labour agreement where we've got labour observers—it is done on an average. For example, If we have high volume, if we've got absenteeism, when a new employee gets on a route, if there's a snowstorm, after a statutory holiday, there's a period where you go above the average and we pay overtime.
We monitor overtime all the time. It is, first of all, more costly. It is also not good for employee health and safety. It is not something we are striving to do. But if absenteeism is high, some days we may have somebody—either voluntarily or not—deliver the route. From time to time you're going to see overtime in our network, but we make sure this is kept at a reasonable level.