I believe my predecessor addressed some of those at a previous committee appearance, but I would reiterate that our service standards are fairly quick when it comes to all the things you mentioned.
Accommodation is probably the most complex, because there are a number of pieces to that. If you decide to move the office from one location to another, there are leases to negotiate and more complexities there. For HR generally, we're talking about three business days, when we get all the information, to produce a letter of offer.
For financial transactions, once we have all the information, it's very quick to do the payments. For security clearance, last time I checked, the average was 15 business days for a secret security clearance. I should note that the security clearance requirements are set by the commission. They have the ability to decide that they'd rather do reliability clearance, if they feel they need to do that more quickly.
On the whole, I would say that right now our relationship with them is very positive, and our service standards are something they're quite happy with. I have not heard any of those messages in the five months I have been working with PCO.