As we said, at the time, we had all underestimated the complexity of this project. We should very clearly have defined the involvement, role and responsibilities of everyone concerned right from the outset. This became very clear with the Goss Gilroy Inc. report.
Today, Mr. Linklater manages a team that really integrates human resources and pay services. The other departments are, however, involved, because all of them must also deal with human resources issues related to employees or managers. And so it is very important that the data that is processed is specific and provided on time, and we have learned a lot of lessons from Phoenix.
We now have a governance structure that allows us to hold these discussions and to verify results.