I understand your question, but I want to clarify one thing. The date of the 21st is the date when the system was on, but the data conversion started way before that. The data conversion actually started at the beginning of April. But with the information that we had in April, I would have recommended to her to go to the second phase. I actually had conversations with the unions about this. We were at a stage where we had implemented the first wave.
The number of complaints we were getting—and we were monitoring this—was actually very low. I remember that even in May, when we were at this committee, I believe Minister Foote talked about the number of complaints we were getting. I think at the time we had only 77 that were unresolved, so that is what we were seeing at the time. As I said earlier, we expected to see see some and that we'd be able to address them. If I had been asked to make an official recommendation to her, I would have said, yes, the same way, but I did talk to the unions about our moving in that direction. Yes, I was really supportive of it.