Phase one had a lot of planning and a lot of testing, and as I said in my presentation—and maybe we can expand I on this if you wish—there were a number of steps taken before launching it. There was testing. The launch was actually delayed. It was originally planned in three, got moved to two, it was delayed, and there was a third-party assessment. And again, I remember even the Secretary of the Treasury Board checking with all departments as to the readiness of everyone for the change to Phoenix. At the time, it was definitely felt that we were ready, as ready as we could be.
In terms of the system and the data, again, I think that the change management portion is something we underestimated, and maybe having a few additional people to help us to the transition would have been better.