A couple of things. Maybe I should first clarify that the 80,000 are not people going without pay. These are different things. These issues concern acting promotions, transfers, extra duty pay, and things like that.
As for the number that the minister gave, it's the number that we were tracking. It is the number that we were tracking at Miramichi when we were getting complaints. This was from our intake and our tracking of complaints in cases resolved and left to resolve. Those are the numbers we had.
Following my meeting with the unions on April 25, I believe, one of the decisions was that we would have regular meetings to make sure that we heard all of the issues, because the biggest challenge in the implementation at first was that we were hearing things, but we didn't have the data. We were asking to have all the information from every channel that we could, so we could address some of the issues. The unions worked really closely with us to try to get us everything that they heard from their members, and then they sent another series directly through Minister Foote's office. At that point, we realized we were at capacity with the phone lines, and it was when we decided to put our web form up so that we could ask people to go to the website and fill in the forms and make sure we had all the information. That attracted and got us the real information and data, because a number of employees have told us about their issues through that web form. The numbers grew substantially from that point.