Can I just make sure that I didn't misspeak?
I believe I said that in my opinion I would have done things differently. There are things that we would have done differently. We're not saying this is a success, by a long shot. We realize there are real issues, there are real people involved, and we're really serious about solving it.
Please don't go away from here thinking that we think this is a great thing and that phase two is all good. That's not the case. What we're saying is that we could have done things differently and we're trying to address them now. We will learn a lot from this—a lot.
We will put in place and make sure that people get paid, and we will make the system better and make it what it's supposed to be. The transition is much more difficult and much longer than we thought. That's what I would like the committee to take away.