In answer to your question, I really hope that as of last week, people who have pay issues are not waiting anymore. What you're referring to is that there was a period when we were assessing the size of the issues and the backlog and everything. That period was for us the time when we realized that it was outstripping our capacity.
We now have processes in place, so that if we have the information, somebody who's not getting paid will not wait more than three days and until the next paycheque, if we know.
If we don't have the information, if there are things missing, we have to go back to the department. The departments are very seized with this, and we will get the information so that it's on the next one.
The situation you described would not happen today. If the person reaches out to us—let's say, after four weeks—then it would be either at the following paycheque or, if we're missing information, after that.