Priority three is, as you say, the backlog of 82,000 people—I'm going to use that word now—so as I said earlier, we do have incoming transactions that are dealt with by Miramichi. They are dealt with not at the pace that we hope they will be dealt with when we are fully operational and have reached our steady state, so we are not meeting our service standards in every case. We are for some of the cases being processed. There's no backlog as such; it's just that we are not meeting our service standards. The minute we're done with the backlog, the 82,000 cases, the satellite unit compensation advisers will help Miramichi to get us to that steady state.
On September 19th, 2016. See this statement in context.