There you have it, because really it all comes down to the mandate.
Thank you for doing that extensive polling. I was struck by the satisfaction that Canadians expressed, and the value they place on the reliability. That's what my colleague was talking about: the importance of security and knowing that you're going to get your mail, and how much they appreciate Canada Post.
You alluded before to the in-depth realignment of the services, and so on. How much are Canadians prepared to pay? I'm asking because of course this comes at a cost for Canada Post. Did you get that...?