Thank you, Mr. Chair.
I would like once again to thank the witnesses who are with us today.
Ms. Bertrand, there was a part of your report that I liked. Representatives spoke to me about establishing a postal banking service. You have examined this possibility and it is clear from your conclusions that this is not necessarily a desirable or viable option. That is clear and it provides a certain framework. The comments about this are useful. We have a bit of time and I would ask you for some brief comments.
What I liked about your report is that you make a distinction between a letter that someone is expecting once per week, and packages that people want every day. There is competition. It is as though Canada Post's exit door, which is parcel delivery, is closing again due to competition and because Canada Post's costs are higher. I would say it is almost a catch-22.
I would also like to thank you for helping me to understand this evening that it is one size fits all. Canada Post is essentially a service that delivers various things and people are happy with it. I understood that. People are willing to receive their mail less often but want to receive their packages more often. How can all that be done while dealing with the $5-billion deficit? That is my question for you.