Thank you, Mr. Chair. I'll be sharing my time with Ramez. I'll give him two minutes.
I want to start off on a positive topic. We heard yesterday how much Canadians appreciate Canada Post, and are satisfied with the current level of service, but I think it's that trust level that they have in visiting their post office, in seeing their delivery person; we know that's not sustainable right now, and there have to be some changes.
One suggestion that was provided was to turn Canada Post offices into community hubs. What additional services would you propose to make corporate post offices attractive to citizens in rural communities who tend to congregate in these locations? As it is, people go to collect their Revenue Canada paper-based documents—although that may be disappearing very soon as well—and you mentioned passports, social insurance number applications, EI, and so on. What do you see?