I think the first step would be to start. I think it's very important that we start somewhere, and then we can evolve. We are living in a world where things are evolving and changing at a much faster rate. Companies used to last a hundred years. Now the average lifespan on Dow Jones is 30 years. Products used to last 10 years. Now people change their smartphones every year.
We're living in a world that's rapidly changing, and that is why I think we have to build a flexible infrastructure, a nimble organization that can react to the changing realities of the marketplace. We think parcels is a great story, but it is a competitive marketplace. We need the flexibility and the nimbleness in our ability to react to the marketplace as things change. I think what needs to happen is that we move forward with a transformation agenda and allow flexibility so that we can adapt to a changing marketplace.