This was the central foundation for our community mailbox rollout program, because if we don't locate them in the safest location.... We have guidelines that have been in place for over 30 years—distance from intersections, sidewalks, lighting. We've had all these criteria, which were developed in consultation with the municipalities, for over the last three decades. Security and safety of mail, and also mail users, has always been an important part. But we also have a very rigorous customer service process. If there's a concern, Canadians can call our 1-800 number, which is always on the box. Our security department is always looking at the enhancements they can do.
We have been doing this mode of delivery now for well over 30 years. Criminals who will do other criminal things, they look at this no differently. But we always look at the criteria that have been well established, well used. If there are any constituents in your area who have a concern, they can call us directly and we can address those concerns.
