Social peace reigned at Canada Post for 14 years. There were no labour disputes and everything went quite well. However, Canada Post's position has hardened since 2010, and workers have suffered from that hardened attitude. Unfortunately, in recent years, we have seen the same intransigent attitude directed toward municipalities and the public at large. In other words, Canada Post makes decisions and acts without any consideration for what people think.
On September 26th, 2016. See this statement in context.