I feel there has been a breach of trust among the public, employees, and Canada Post, particularly over the past few years. As I said, social peace reigned for 14 years, but absolutely nothing has happened in the past five or six.
There are two conflicting visions: the vision of reduced services, which Canada Post is putting forward, and that of the public and certain groups that are demanding that new services be offered to ensure Canada Post's continued existence. If cuts are made, I am virtually certain there will be even bigger operating losses than if new services are offered.