To be honest with you, I've never sat down and thought about it. Looking forward, in my world—and I know Canada Post is more of a government platform—if you can't make money, not big money but a certain kind of money, you won't survive. Either you rationalize the whole thing, and then you see that you have to stop doing this and you have to stop doing that, or you put a price on what you want. The shortfall for that is that your competitors will come around the corner and say if Canada Post is going to charge you $8.00 to carry something from here to there, they'll do it for $7.99, and that's going to be the end.
On September 26th, 2016. See this statement in context.