I will start.
From the questionnaires, we saw that companies, individuals, parcels and the related business, the rates, all fit together well. Yes, sometimes it takes a little longer, but no one is saying that they hate Canada Post and no longer want to have anything to do with it. No one is saying that.
When individuals think about what it means for them, it becomes a little different. Yes, there are two businesses in the minds of ordinary mortals, but for business people, it is one company. When a businessman goes home and hears that his mother-in-law no longer has this or that and has lost such and such a service, it has an effect on him. But as a businessman, he sees Canada Post as two distinct companies.
I am an accountant by training. This is as if someone asked me whether a tax accountant is different from a regular accountant. The answer is yes. It is completely different.