I think part of the biggest problem we have with Canada Post is a lack of transparency. We simply can't trust the figures they put out. They never back them. I think they've used the figure of a $1-billion loss four times since the mid-nineties, that this will cost us $1 billion if we don't do something.
There has always been a lack of transparency with the union. There are 51,000 of us from coast to coast to coast. In larger terms, they don't listen to us, period. We're the ones out on the street, we're listening to the customers, and they don't want to hear it. We've suggested pilot projects to them a number of times.
In terms of the earlier question in terms of.... We're willing to try anything. Beggars can't be choosers.