Thank you, Mr. Chair.
I would like to thank the two witnesses and my colleague for welcoming us.
To begin, I will address Marcia Carroll.
Thank you for your work on defending the interests of seniors and persons with disabilities. Not everyone has a functional limitation, but we could all find ourselves in that situation some day.
I thought about these people a great deal when Canada Post made the changes and imposed its five-point plan. There was no consultation or information provided and it was done at the last minute. I was the mayor of a municipality that lost home delivery service. I can tell you that I experienced it first-hand. Mr. Casey, on the other hand, experienced it in a special way in Charlottetown, six days after the federal election. It happened extremely quickly.
A number of witnesses have talked about individuals with special needs. Given that 32% of mail is home delivery and 68% to community mail boxes, in the case of buildings with multiple units or in other situations, could Canada Post potentially offer personalized service for persons with reduced mobility and those with special needs?