As you've indicated, Canada Post does need to start thinking outside the box in terms of the kinds of services it can provide. Growing up in an urban centre, I got used to having those postal services available. I worry about people in small communities who can't drive anymore, who won't be able to have access to those things.
I'm thinking in terms of the value of the rural postal worker keeping in touch with his or her customers, and understanding their needs and their concerns.