Evidence of meeting #53 for Government Operations and Estimates in the 42nd Parliament, 1st Session. (The original version is on Parliament’s site, as are the minutes.) The winning word was post.

A video is available from Parliament.

On the agenda

MPs speaking

Also speaking

Andrea Stairs  Managing Director, eBay Canada Limited
Charles-Antoine St-Jean  Partner, Advisory Services, Ernst & Young
Bruce Spear  Partner, Transportation Practice, Oliver Wyman
Pierre Lanctôt  Partner, Advisory Services, Ernst & Young
Uros Karadzic  Partner, People Advisory Services, Ernst & Young
Lynn Hemmings  Senior Chief, Payments and Pensions, Financial Sector Policy Branch, Department of Finance
Cory Skinner  Actuary, Mercer (Canada) Limited
Mary Cover  Director, Pension Strategy & Enterprise Risk, Ontario Teachers' Pension Plan Board
Michel St-Germain  Actuary, Mercer (Canada) Limited
Tony Irwin  President, Canadian Consumer Finance Association
Darren Hannah  Vice-President, Finance, Risk and Prudential Policy, Canadian Bankers Association
Robert Martin  Senior Policy Advisor, Canadian Credit Union Association
David Druker  President, The UPS Store, UPS Canada
Cristina Falcone  Vice-President, Public Affairs, UPS Canada
Stewart Bacon  Chairman of the Board, Purolator Courier Ltd.
Bill Mackrell  President, Pitney Bowes Canada

12:55 p.m.

Partner, Advisory Services, Ernst & Young

Pierre Lanctôt

We didn't look at the revenue side because when we looked at the existing population, some are door to door and some are parcel. It was hard to establish any difference between behaviours.

12:55 p.m.

Liberal

Nick Whalen Liberal St. John's East, NL

What length of a pilot do you think Canada Post would need to run to determine whether or not there were any negative impacts on their overall revenue, from a service perspective, on these converted homes? Is it something that they could figure out in a year? Would it require two years to figure out whether or not this reduced service level of community mailboxes has caused attrition in other lines of their business to privatized players? How long should we pilot or examine such a scenario?

12:55 p.m.

Partner, Advisory Services, Ernst & Young

Pierre Lanctôt

It's very hard to respond.

I don't necessarily know how long it would take to validate that assumption, but certainly Canada Post has been looking at the impact on the people they have converted from 2014.

However, the take on parcel delivery for community mailboxes is typically positive. People can get their parcels in their mailbox and they see that as a benefit. So it would have to be—

12:55 p.m.

Liberal

Nick Whalen Liberal St. John's East, NL

Okay, so we see it as a benefit, and yet in all the analysis we have, it's net neutral on the revenue line.

Was revenue examined, or was revenue simply not examined at all as it pertains to community mailbox conversion?

12:55 p.m.

Partner, Advisory Services, Ernst & Young

Pierre Lanctôt

We didn't look at the revenue.

My comment was more about how people are satisfied with the service delivery, not necessarily from ordering more or quantitative—

12:55 p.m.

Liberal

Nick Whalen Liberal St. John's East, NL

But they wouldn't know about the packages delivered by a competitor.

12:55 p.m.

Partner, Advisory Services, Ernst & Young

Pierre Lanctôt

Canada Post?

12:55 p.m.

Liberal

Nick Whalen Liberal St. John's East, NL

Yes.

12:55 p.m.

Partner, Advisory Services, Ernst & Young

Pierre Lanctôt

They may know.

12:55 p.m.

Liberal

Nick Whalen Liberal St. John's East, NL

They may know. Okay.

12:55 p.m.

Conservative

The Chair Conservative Tom Lukiwski

Thank you very much.

Mr. Weir, you have three minutes. Very quickly, please.

12:55 p.m.

NDP

Erin Weir NDP Regina—Lewvan, SK

I have a question for Ernst & Young.

How much revenue does Canada Post currently earn from the sale of collectors' items or commemorative stamps?

12:55 p.m.

Partner, Advisory Services, Ernst & Young

Pierre Lanctôt

That's a good question.

It's marginal, but I don't have the exact information. It's bundled with the other revenue.

12:55 p.m.

NDP

Erin Weir NDP Regina—Lewvan, SK

Okay.

We did hear from a witness in Yellowknife who suggested that Canada Post is not doing enough to support that hobby, and that if it did more, there is the potential for additional revenue. Specifically, he pointed to a recent stamp collecting convention in New York City that drew thousands of people from all over the world. His sense was that if we could attract events like that to Canada, it would be a significant source of new revenue for Canada Post and also a source of tourism and economic development for the country.

I wonder if you have any thoughts on that. I'd also open it up to Mr. Spear.

1 p.m.

Partner, Advisory Services, Ernst & Young

Charles-Antoine St-Jean

As my colleague said, those additional revenues are truly marginal, and they are bundled into the other revenue. It would be truly a rounding error.

To put this to rest, that's not a major source of revenue, capital—

1 p.m.

NDP

Erin Weir NDP Regina—Lewvan, SK

It's not a major source of revenue right now, but I take it you also don't see it as a significant source of potential revenue.

1 p.m.

Partner, Advisory Services, Ernst & Young

Charles-Antoine St-Jean

I agree with that. We don't see it as a major source of revenue.

1 p.m.

NDP

Erin Weir NDP Regina—Lewvan, SK

Okay.

We heard there hasn't been one of these big international stamp collecting conventions in Canada for a long time. Is that something we should be pursuing? Is there a significant opportunity there, if not for Canada Post, then for Canadian tourism in general?

1 p.m.

Partner, Advisory Services, Ernst & Young

Charles-Antoine St-Jean

I would ask that question more to tourism Canada.

1 p.m.

NDP

Erin Weir NDP Regina—Lewvan, SK

Okay, but no particular....

I just note that many options were touched on by the report. This wasn't one of them, so I thought I should put it on the table to see if there were any thoughts.

1 p.m.

Partner, Advisory Services, Ernst & Young

Charles-Antoine St-Jean

I would ask tourism Canada to answer that question.

1 p.m.

Conservative

The Chair Conservative Tom Lukiwski

Gentlemen, thank you very much for being here. Your testimony has been excellent and very informative, and I think very helpful for our committee.

Should there be additional information that committee members are looking for, would you accept any written questions?

1 p.m.

A voice

Of course.

1 p.m.

Conservative

The Chair Conservative Tom Lukiwski

Subsequently and conversely, should there be any additional information that you wish to transfer to us, please get hold of our clerk and get that into us as quickly as possible.

Thank you so much.

We will suspend for a few moments while we get our next witnesses.

1:10 p.m.

Conservative

The Chair Conservative Tom Lukiwski

Colleagues, I think we'll start so we can try to get close to completion on time.

Thank you to all our witnesses for being here. I'm quite sure that all of you are familiar with the process that we follow. We'll be asking those making presentations to do so in five minutes or less. Following all opening statements, we will have a round of questions from our committee members.

With that brief introduction, we will start.

I have the Department of Finance up first with a presentation.

Ms. Hemmings, you have five minutes. Please proceed.