In terms of innovation, if you talk to our customers, if you look at the retail innovation that we have been part of—and the proof is in the pudding, as you would always say—you would not have been able to grow a business by half a billion dollars when you are competing in a highly competitive marketplace if you were not innovating.
As I mentioned earlier on to Mr McCauley's questions, Delivered Tonight, FlexDelivery, drive-through, retail concept stores, self-serve, and fully integrated products with Shopify or Magento or IBM platforms, these are innovative products that none of our competition offers at that level. We continue to do that. In fact, this is not a one-time job, and we believe that there are ways to reinvent Canada Post, one way being e-commerce, which plays to our strengths, and we're winning in that space.