It's a difficult issue. I understand it's a difficult issue. We must acknowledge that technology and changes require all organizations...and not just Canada Post. It includes media companies, manufacturing; virtually any industry you look at is being disrupted by digital technology. We are no different. We must change with the times.
We have been very diligent. That's why I mentioned in my remarks that we have 16,000 employees retiring, and the most respectful way of dealing with this change is through attrition. That is something we have done successfully in the past.