Okay, fair enough. This is your chance to rebut whatever we heard from the field, and we don't have to buy everything they say, and we don't have to buy everything you say. We have to look at the gap.
The assessment we heard from academics and other businesses was that Canada Post lacks vision, that management lacks vision. You're from Pitney Bowes and Pitney Bowes has been reinventing itself. You were there, reinvented it. What are some of the factors that are preventing you from reinventing Canada Post in areas that will generate revenue? For example, we were told you unilaterally said no to postal banking despite the fact that when we spoke to Oliver Wyman and EY, they had not even done a review of the Australian model, which is so similar to the Canadian situation.
Could you give me your thoughts on it, please.