I think people often say that in government you can't effectively manage big projects. I want to say that this was an enormous project of consolidating pay administration that was divided among every department and agency in government. Consolidating it into a pay centre in Miramichi and at the same time introducing a new system that automates a fair bit of the work should be significant improvements.
I think people sometimes underestimate how challenging managing projects of that size and that nature are. I'm not going to declare victory yet, but we went through the first pay period this week, and it worked very well. I'd feel a little more comfortable going through at least one or two more pay periods before I crack the champagne open, but I do want to say that I think this has been a remarkable job by the team that has worked on that in our department and in other departments. The fact that you didn't notice a difference is exactly what we were aiming for.