What happens normally is that when we get a complaint, we first of all have to assess it. If we deem that we need to do an investigation, we do an investigation, not a performance audit. In 2010 we had three complaints that we deemed to be valid complaints that needed to be looked at, but we didn't have the authority we needed to do those investigations under the PSDPA, so we turned them into performance audits.
Since then, we have completed three investigations under the PSDPA, and we have one under way right now. Those are investigations, not performance audits. We do those primarily through the legal group that we have in our office rather than through our audit, although the methodology that our legal group uses is informed by how we do performance audits as well.
What we do are investigations using our legal folks. In the brief we provided, we note that it has cost us anywhere from $136,000 so far this year, and in 2013-14 it cost us $876,000.