That ties in with the second element of our plan, which revolves around technology. We looked at automating certain tasks. For instance, I announced that we had automated pay processing for all those in acting positions. The system in place did that for the current pay period, but not for everything prior to that. Those calculations have been automated since the end of February, and it has made a big difference. As a result, the processing of payments for acting employees is now automated when the data are inputted a week or two later. In the vast majority of cases, they receive the payments and it's over. Only a small part of the work needs to be done manually.
We are working very closely with IBM to see these initiatives through, and to take further steps to speed up the process and make compensation officers' jobs easier.
As for the third element of our plan, I would point out that Public Services and Procurement Canada is not the only department using the system. HR managers government-wide use the system. Initially, they weren't properly trained. A change in culture is therefore very important. We are really working alongside Treasury Board and all the departments to make that improvement.