There are two parts to the answer to the member's question.
The first is that we needed to move quickly, so scale and speed mattered and we looked for partners in vendors that were going to be able to do that. To move at the numbers we were dealing with—millions of Canadians logging in simultaneously on day one—had to be a no-fail. We needed to be ready. The systems needed to work, so we had to work with people who could move at the speed and the scale we were looking for. It was not who we knew; it was speed, scale and security.
Because we work from coast to coast to coast, we had to look at our relationships with SMEs. We couldn't get to all the places we needed to get to, so we shifted the business model to allow, for example, trusted partners to be able to configure and install equipment for us. We would audit that and ship direct to reduce the time we were taking. We innovated that way and tried to bring more SMEs, particularly those that perhaps might have been hurting for some business, and we had some. If they could meet our security requirements, we were able to bring them into the ecosystem, so it was that mix.
I will tell you, quite frankly, I received—