Thank you, Minister, and thank you, Chair, for the member's question.
Absolutely, we are aware of these issues and I'm pleased to report that the situation is improving each and every day. The number of calls that were being directed to ESDC and CRA by Canadians were literally unprecedented, so steps have been taken to improve the system's ability to handle the number of calls that are coming at it and route them quickly and properly through to agents.
We have been tracking the number of calls. It has improved quite substantially, and the number of calls being dropped now is very few.