My name is Ernie Philip. I'm the president of Medline Canada.
I'm actually glad to hear the passion of the committee; I'm also personally passionate about this topic. On behalf of our 500 employees, whom I am so very proud of and want to thank, I really appreciate the time of this committee.
At Medline, our passion for purpose is together improving lives. We know that the items we provide to Canadians have a direct impact on people's health.
For context, Medline Canada is an approximately half-billion dollar company, which makes us one of the largest medical supply companies in Canada. We sell Medline-branded products, as well as other manufactured products, through the entire continuum of care: hospitals, long-term care communities, physician and dental offices, as well as two retail stores, one located in Quebec and one located in Ontario.
We can deliver very quickly through our distribution network of warehouses located in Delta, B.C.; Edmonton; Winnipeg; Halifax; Newfoundland; as well as two in Ontario and two in Quebec. We sell tens of thousands of items, including PPE items like gowns, gloves, masks and sanitizers. We also sell items in a number of other large product categories, like incontinence products, skin and wound care products, and sterile procedure trays, as a few examples.
We source products through our manufacturing and contract manufacturing network throughout the world. For example, in Asia we have approximately 600 contracted factories, and we have approximately 350 employees on the ground doing quality and regulatory functions.
We also have access to the manufacturing capabilities of Medline Industries in the United States and in Mexico, and we have many, many relationships with factories right here in Canada.
We work with, and are so appreciative of the work we have done with, the GPOs, the SSOs, the regional health authorities and numerous other government agencies, including those in the federal government, to source incremental PPE items.
I'm very proud of our company. We have, for example, taken a very long-term view of the market. We are a health care company, and during the beginning of COVID-19, our “together improving lives” morals and values were what guided us. We didn't divert products to higher-margin commercial companies like banks; we took our inventory and allocated it directly to front-line workers in hospitals and long-term care facilities, and we tried to be a strong voice, telling our customers to be very careful of short-term brokers, in some cases lawyers, who were in this for short-term profit, asking for large deposits and potentially not being heard from again. We were that constant voice.
We are not in this for short-term profit. We're here, together, to improve the lives of Canadians.
We're really hoping that through this, all levels of government will have a long memory of those companies and industries that lived these values and morals. I certainly would not proclaim that we are a company that's perfect, but we will continue to be vulnerable; we will continue to be honest and we will continue to learn and get better as a company.
I appreciate everybody's time. Thank you.