I'm not sure if this is what you're asking, but we have been able to reduce our backlog of transactions with financial implications by 52%. Various types of issues relate to the Phoenix pay system, all of which in my view would cause stress. Whether it's parental leave, disability leave, student pay, collective agreement implementation, I don't see a threshold that is too small to cross.
On March 12th, 2020. See this statement in context.