Yes, I can talk abut the things we've done already, and they're very much focused on people—very much customer focused, as you're alluding to.
CDS put together “Get Updates on COVID-19”, along with Service Canada, so that individuals could go to one place and put in some non-identifying information and get everything they might be eligible to receive and how to apply for it. That's just one.
Another one is a simple way for ministries to notify people quickly, easily and securely of updates of what's going on and what they need to know. I think there have been over five million updates that have been sent out, many of them from the health ministry. This is a program they update called Notify, found at notification.canada.ca. It's being used by provinces and other organizations, because it just makes it so much easier.
There are other ones I could mention, but I think I will turn it over to Marc Brouillard briefly to add his context.